Welcome to Greyhawk Travel and Tours! At Greyhawk Travel and Tours, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By accessing our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and mailing address.
- Payment Information: Credit card or payment details for booking transactions.
- Travel Preferences: Information related to your travel plans, including destinations, dates, and preferences.
- Website Usage: Data such as IP address, browser type, and pages visited for analytics and improvement purposes.
2. How We Use Your Information
The information we collect is used to:
- Process and confirm your bookings (flights, hotels, tour packages).
- Communicate with you about your reservations and inquiries.
- Provide customer support and respond to your requests.
- Improve our services and website experience.
- Comply with legal obligations.
3. How We Protect Your Information
We implement appropriate security measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption for data transmission.
- Access controls to limit who can access your data.
- Regular monitoring of our systems to prevent unauthorized access.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: With third parties who assist in providing our services, such as payment processors and travel partners.
- Legal Obligations: To comply with legal requirements or respond to lawful requests.
- Business Transfers: In the event of a merger or sale, your information may be transferred to the new owners.
5. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience and gather analytics. You can control or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to your data.
- Request deletion of your data, subject to legal obligations.
- Opt-out of marketing communications by following the unsubscribe link in emails.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Greyhawk Travel and Tours
Address: Rolando Andaya Highway, Barangay Godofredo Reyes Sr., Ragay, Camarines Sur
Email: info@greyhawktravel.com
Phone: 09705902154